Doc Johnson Interview
Here at SiliconSlave we are constantly looking for ways to provide new
information and details about the adult toy industry to you, the
consumer of these wonderful items. This time we’ve
really hit the jackpot! We scored and interview with Ron
Braverman, the CEO of Doc Johnson, the industry leader in adult
novelties. SiliconSlave’s own
“Rocketman” and Frank “The
Tongue” visited Doc Johnson’s sprawling southern
California complex on a crisp, clear Monday morning last
month.
Let’s listen in as The Tongue and Rocketman discuss this
historic interview:
Rocketman:
As we took the drive through rush-hour traffic, Frank and I were
chatting the possibilities of what we were going to see at Doc Johnson,
and the chance to meet one of our personal heros, Ron Braverman; the
man who has made Rabbit Vibrator a household name!
The
Tongue: Yeah, the drive to
the facility was filled with typical rush-hour stop and go on the
highways and surface streets, but we didn’t really notice it
that morning as we were quite keyed up to see Doc Johnson. As
we approached the facility’s main parking lot, we were met by
a guard who took our names and checked it against the day’s
guest list, waving us in, pointing towards the main administration
building. Rocketman:
This place was HUGE! I’ve been to manufacturing
facilities before, so I wasn’t surprised to see the
forklifts, 50-gallon drums, etc, but I wasn’t expecting Doc
Johnson to have such a large complex of buildings.
The
Tongue: As we approached it,
I pointed to the big sign on the side of the main administration
building, and uttered something uncharacteristically childish like:
“Coooool!”, then I helped Rocketman find a parking
spot near the front door and we went in.
Rocketman:
The entrance foyer was an unassuming 15-foot square area with the
required plants and comfortable waiting couches, with a sliding-glass
window providing a view into the administrative office, housing the
receptionist and a few other employees. She asked our names
and again, looking at the day’s prepared paperwork, spotted
the SiliconSlave name and smilingly waved us to the couches, letting us
know Ron would be with us soon.
The
Tongue: We were
only waiting a few minutes, but during that short time there were three
deliveries and two other visitors that came through. Doc
Johnson was hopping, and it was only 9:00am!
Rocketman:
Yeah, they were certainly well caffeinated [Laughs]. Ron
appeared a few minutes later, introduced himself, shook our hands, and
then led us through a series of art-covered hallways to their main
conference room.
The
Tongue: Conference
Room? Hah! That may be what Rocketman wants to call
it, but for me, I’m calling it the
Shrine-to-all-things-adult! [Laughs]
This place was
breathtaking in both its size and the sheer number of toys and
novelties on display. Three of the four walls were covered
from floor to ceiling with Doc Johnson products, each gleaming, clean,
and new, as if
placed there that morning just for us.
Rocketman:
The array of products was surprisingly diverse. I knew Doc
Johnson had a large catalog of items covering a variety of audiences
and tastes, so I thought I knew what to expect, but this really blew my
mind! In fact, there were a few products on the walls that I
didn’t even know existed, let alone know how to
use. [Laughs].
Don’t get me wrong Rocket
fans, the Rocketman knows his toys, as any of the Rocketteers will be
happy to tell you, but it’s like being in a toy store
– there’s always at least one toy you
haven’t seen yet.
The
Tongue: I have to agree with
the Rocketman on this one. And quite honestly, I had a hard
time keeping my eyes trained on our host as we interviewed
him. I kept glancing at the walls, spying the dozens of
colors, shapes, sizes, and different designs of toys.
Rocketman:
After the initial shock of the dazzling toy display wore off, we got
down to business.
The
Tongue: Ron was
wearing a jet-black suit, sans jacket, with a crisp white long sleeved
dress shirt, and sharp looking shoes, all accenting his distinguished,
graying beard and mustache. His demeanor is reserved, yet
friendly as he works through the logistics of the morning with
us.
Rocketman:
He certainly looked the part of a growing adult toy empire, and we were
happy to have the chance to talk to him. Now it was time to
let him tell his side of the story.
Rocketman:
Ron, first I’d like to say, on behalf of
the SiliconSlave and its readership, Thank You for taking the time to
meet with us today.
Braverman:
Certainly. It’s my pleasure.
Rocketman:
We are interested in how many products Doc Johnson
typically releases in a year.
Braverman:
Doc Johnson releases somewhere between 275-325 unique items
a year; Those may not necessarily be individual toys, but overall
releases including different colors, textures, and sizes of the new
toys. So, there may be 70 new items in a year, but in all the
variations you get 300+ items.
Rocketman:
Would that include
re-launched products or
products that were re-executed into the market?
Braverman: No, we don't count that. If we are
updating a product by changing its material, the packaging, color, or
texture, we consider that to be a Re-Release, and we just notify our
customers that the product is now available in a new material, a new
color, a new texture, or in new packaging.
The
Tongue: What is
your biggest seller or most popular
product?
Braverman:
Well, as you may know, the Pocket Rocket is one of
those name-defining products; it’s synonymous with Doc
Johnson. It’s extremely popular and certainly our
best seller! Also, the Rabbit style vibrator is similar in
popularity – women LOVE it. We have several
varieties and they seem to enjoy all of them.
The
Tongue: Because of
it’s shape?
Braverman:
Actually, it’s because it’s a
vibrator. The vibrator can do something no human can do; you
can move your hand or finger very quickly, though you’ll
never come close to creating the unique sensation of a
vibrator. Applied to a number of different body parts, the
vibrator can deliver an extreme amount pleasure with very little work
on the part of the person using it.
Rocketman:
In how many different countries are Doc Johnson
products sold?
Braverman:
We sell in almost every country around the
world. Pleasure is universal.
The
Tongue: Is there any one
product or line of products that are more
difficult to manufacture than others?
Braverman:
[Long,
thoughtful pause] Doc Johnson
is very, very concerned
about quality. Our products pass through a lot of different
inspections before they are released. We have an extensive
Research and Development department, and a very extensive mold
department. When a product leaves here we, it's a Doc Johnson
product, and we want to be proud of that product. So I don't
know if there is any one particular item that is really more difficult
for us to produce than another; are there ones that are 'technically'
more difficult? Yes, sure there are. But even for
our least technical, least difficult product, we put the same effort
and energy into the quality and technology and material of that product
as we do for our most technical product. That's what we do
for a living: we turn out a quality item. Doc Johnson wants
people to go home and have fun! We want them to go home and have a
good, and fulfilling experience. Rocketman:
[Gesturing
to the almost endless array of products
around the room] Do you have
a personal favorite in your product line?
Braverman:
Honestly, I don't think I have an answer for that; I get
very involved in almost every single item we come out with.
Because I don't take any aspect of a product for granted, I get very
involved in the quality and texture of the material, the color and
packaging details. So do I have a 'personal
favorite'? No. Since I'm intimately involved in
every item, I can almost pick any item off the wall and give you a
complete report on everything that went into the making of the item,
including the design issues, the material and texture, the production
and the packaging of the product, so I have trouble picking out a
single item.
[At
this point, the CFO of Doc Johnson walked into the room with some
questions for Ron. Without missing a beat, Ron introduced
us. His
laid-back, but professional raport with his executive staff is clearly
genuine; he obviously enjoys his job and surrounds himself with people
who do the same.]
The
Tongue: What do you
consider to be the best part of your
job?
Braverman:
[Smiles
broadly] The best part of my
job is the fact that I
love getting up every morning and coming to work and I love being
here! I think that's the best thing anyone can hope to get
out of a job. I enjoy the fact that our only job here,
ultimately, is to bring pleasure to other people. We are in
the pleasure business.
Rocketman:
How long does it typically take to bring a product
from concept to release?
Braverman:
It can take anywhere between 90 days to a year and
a half. There are many steps to creating a product, from
design to prototyping, testing, and manufacture, and any one of those
areas can require more re-work or more effort from one product to
another. For example, if we don't get the exact texture we
are looking for, or the material isn't working the way it's supposed to
work, it will take a period of time to get it exactly the way we want
it, and make sure the item has the integrity Doc Johnson is famous
for. In fact, many times in the past we've run into technical
problems with a material where we can't get it to react the way we want
it to react, and therefore we've shelved it until we can design a
material that will react the way we need it to for a particular product.
Rocketman:
It's interesting that you run into such technical
issues with materials.
Braverman:
Well, take for example the Ultra Realistic (UR3)
material was close to five years in the making.
Rocketman:
That's a Doc Johnson exclusive, right?
Braverman:
Yes. Coming up with the concept of the
material is relatively easy. The material has to go through
heating processes and cooling processes, poured into molds, and it
needs to react to all of those elements the way we need it to react.
Rocketman:
Like hypoallergenic, for example?
Braverman:
Exactly.
The
Tongue: Do you see
any significant or new trends in the
market place?
Braverman:
The adult toy industry, as a whole, is becoming more women
and couples friendly. Adult toy stores are no longer the dark
backroom hiding places for horny men in long rain coats. The
lights have been turned on, and women and couples are finding that
there is a huge range of pleasureable experiences waiting for them, and
we're ready to help them achieve it.
Rocketman:
You and your team at Doc Johnson have clearly spent years
building significant name recognition and market share. This
is no small feat given the very uphill battle of the 'dark' persona of
the industry. Now, as the adult toy market as a whole is
becoming much more open to women and couples in general, due in part to
your own company's efforts, you find yourself in a very envious
position of having your product in most every adult toy store in
America, ready to please the skyrocketing demand from women and couples
for high-quality, name brand toys.
Braverman:
[Smiles]
Yes, it's a great place
to be. Our hard work and determination is starting to show
some returns. But we will not relax since we realize our
competition is right being us. We'll continue to develop new
toys and bring new concepts to the market.
The
Tongue: What about
computer-based toys, like toys that interface to
the PC, or more like the cyber-erotic toys, do you see that taking off?
Braverman:
Well, our brand new toy the High Joy Enabled
Rabbit. Many of these products in the past have been either
PC-based, or DVD-based, were in your own home, you had to run them
through your PC, there alot of hook-up and such. I'm not sure
there's necessarily alot of results from all that work. Our
product, on the other hand, is our tried and true Rabbit vibrator.
The new toy allows you to ‘share’ your pleasure
experience with a partner who may also have an High Joy Enabled toy
from Doc Johnson. I'm not talking about sharing just in the
same room, I'm talking about that if you are traveling and you are in
Amsterdam and your partner is at home in L.A., you can log into the Doc
Johnson High Joy website, your toy is already registered, and through
that you can connect up to the person you want to control the toy
with. And by the way, they have the ability to control the
toy that you have and they have the ability to control the toy that
they have. So it works both ways.
And whatever item you have, the actual control comes up on their
screen, and the control they have shows up on your screen.
Each of you can control the speed, the vibration, and the rotation of
each other’s toy. And depending on how
sophisticated your own computer system is, this can have voice
activation, this can have webcam, this can go as far as you want it to
go.
Another interesting aspect of this is that the High Joy website
(http://www.highjoy.com)
also works as an online community like MySpace
of Friendster, where you have the ability to look up people's profiles,
go into chat rooms, and meet other people that have Doc Johnson High
Joy Enabled toys that you can use with them.
Rocketman:
Talk about REMOTE!
The
Tongue: What kind
of fan mail does Doc Johnson
receive?
Braverman:
Tons! We receive a lot of mail from people asking
for catalogs, some looking for announcements of new products.
We get several a month praising our products for its quality, the feel
of the material, and the like. Some are from distributors
looking for how they can start offering Doc Johnson products to their
customers.
Rocketman:
Is there a final thought you would like to leave
with our SiliconSlave website readers?
Braverman:
Understand that the words Doc Johnson stand for
Quality and Reliability, and we do our utmost to bring our customers
the pleasure they desire at a reasonable price.
Conclusion
Ron Braverman is a serious marketer and businessman. He's
able to talk about the industry in generalities, but also get into the
details. For example, how the new High Joy Enabled Doc
Johnson iVibe Rabbit hooks into your PC and logging into the High Joy
website. These smooth transitions would appear to most as
well rehearsed showmanship, but our interview was anything but a stage
show. Ron clearly knew his stuff and rolled with the punches
as the two interviewers came after him with a serious set of
questions about his company and the adult toy industry.
We applaud Ron for his work to make Adult toys more mainstream, and for
his efforts to make them dramatically more female friendly.
Well done!
The Tongue says...
You are reading an article I wrote. Feel free to click on my image and send me a comment.